"Play by the rules. But be
ferocious."-- Philip H. Knight
What is the secret behind the success
of Phil Knight?
To think that he started with almost
nothing in making Nike one of the world’s valuable companies today, how did he
do it?
Philip H. Knight. Photo Credit: www.businessinsider.com |
It all started with a term paper
While he was taking up his master’s
degree at Stanford University, he was assigned to do a term paper on how to
start a small business. Little did he know that it would serve as the
blueprint for what would become the world’s no. 1 athletic shoe company.
As a former track star at the
University of Oregon, he chose running as his field of study. In his paper, he proposed a plan on how to
crack the dominance of Adidas on the running-shoe market. His strategy
centered on cheap Japanese labor to manufacture low-cost but better quality
running shoes.
Knight was so committed to the idea
that shortly after graduating in 1962, he decided to take immediate action. He
went to Japan to see the maker of an Adidas-imitation brand being sold
there. Introducing himself to the executives of Onitsuka Tiger Co. as the
head of (then still a non-existent) Blue Ribbon Sports, he said that his company is
interested to market the company’s shoes in the United States.
Then he requested for some samples
and promised to place an order after his “partners” examined them back in the
States.
Starting with $500 capital borrowed
from his father
When the samples arrived, he paid
for them from money borrowed from his father and sent a few pairs to his former
University of Oregon coach Bill Bowerman who became his instant partner.
It was only then that the Blue Ribbon Sports was officially formed. After
putting up $500 each, Knight began selling the shoes from his car at high
school track meets throughout the Pacific Northwest.
The business grew fast and by the early
70s, sales had reached $3 million. It was at this time that relations
with Tiger were discontinued and Knight started designing his own shoes.
Two years later in 1972, the Nike
line named after the Greek goddess of victory was introduced. Carolyn
Davidson, an art student from Portland State University, was asked and paid $35
to design the Nike ‘swoosh” logo. It was timed to introduce the new line
of lightweight shoes featuring a unique "waffle sole design” that offered
better traction, an innovative feature created by Bill Bowerman.
Bill Bowerrnan. Photo Credit: www.businessinsider.com |
Winning Marketing Strategy
Knight's idea of marketing Nike was
simply to get top athletes to endorse his shoes rather than rely on advertising
which he admitted he hated.
When the Olympic track and field
trials were held in Eugene, Oregon, Bill Bowerman, who's known to have a knack
for turning many raw athletes into polished Olympic champions, was coach of the
American Olympic team.
When the athletes who participated
in the trials were seen on national television, they were of course wearing
Nikes. One of the most visible of them was the cocky American record-holder
Steve Prefontaine who became the first in a team of pace-setting athletes
Knight recruited to endorse his shoes.
As he expected, the endorsement of
the athletes boosted Nike sales throughout the 1970s. When John McEnroe
hurt his ankle, he began wearing the Nike three-quarter-top shoes. Shortly,
sales of the style zoomed from 10,000 pairs to over 1 million.
What's more, jogging suddenly became
popular and Nike’s smart marketing moves created new demand not existing
before. People began to aspire for what the best athletes were
wearing.
The Jordan Magic
Then enter Michael Jordan into the
picture. Commercials glamorizing his high-flying, slam dunking antics
sold more than $100 million of Nikes on its first year of introduction and the
brand experienced continued success throughout the early 80’s. By 1986
Nike sales skyrocketed to $1 billion, making Nike the No.1 shoe manufacturer
worldwide.
The Reebok Debacle
While other great entrepreneurs have
many ups and downs throughout their careers, Knight was lucky he had just one.
As Nike’s direction was focused on athletes, it overlooked the growing market
for aerobic shoes which British shoe manufacturer Reebok took advantage
of. The brand quickly surpassed Nike in the top spot when it introduced
its leather shoes as a fashion item for the trendy workout crowd.
This caused Nike sales to drop 18 %
between 1986 and 1987 and forced Knight to face the reality that while
technology appealed to sports professionals, other consumers preferred looks
than function.
Nike responded with Nike Air, a
multi-purpose shoe with an air cushion in the sole. Then it came out with a
commercial to introduce the new line featuring the Beatles’ “Revolution”.
It cost Nike $250,000 in rights to the song but it revived sales. Due to
this move, Nike’s leadership was regained in 1990 and had remained since.
Facing Controversies
A company such as Nike growing into
a huge multi-national organization was not without confronting social issues
and controversies such as those raised by Jessie Jackson. He complained
that while African-Americans accounted for a large percentage of Nike’s sales,
it had no black vice presidents or members of the board. He initiated a
boycott that led to the appointment of Nike’s first black board member.
Then there were incidents of teenagers being killed due to promotions-related
issues as well as the accusations of worker exploitation in Asia. Despite
all these, Nike sales remained strong.
If Steve Jobs had his Steve Wozniak,
Philip Knight had his Bill Bowerman.
No matter how brilliant was Knight's
marketing brains, Nike’s success was partly due to Bowerman’s innovative
designs that kept Nike at the leading edge of athletic-shoe technology.
Bowerman's out-of-the-box approach led to
many of Nike’s winning product designs such as the famous “waffle sole” which
was inspired by his wife’s waffle iron. He thought it would give good
traction to the shoes so he experimented with it and came up with the winning
innovation.
In the early days, Nike’s culture
was far from being corporate. As unorthodox as Bowerman’s approach to
product development, Knight’s way of encouragement in bringing out the best
from his people was unconventional too.
His executives had their
“buttface meetings” where direct confrontations and yelling were encouraged.
Booze during conferences, marijuanas in golf tournaments, and tattoos among
employees were accepted perks and norms.
Knight’s way of motivating people was
interpreted as mere childishness by some observers but it was also seen by others as
a stroke of genius. His people looked up to him as a kind of a knight in
shining armor.
“It was a holy mission, you
know, to "swoosh" the world. We were Knight's crusaders. We would
have died on the cross” said a veteran Nike employee to Entrepreneur in
an interview.
As in any entrepreneurial saga, the
story of Philip Knight was filled with many anecdotes that were both
entertaining and inspiring to anyone aspiring to become a lead character in
another success story. It taught us that success in business takes commitment,
guts, connecting and surrounding oneself with good people, a winning idea, and
yes, some luck.
Do you agree with the last
one? Why don't we talk about it. I’d love to hear from you.
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